Trade Conditions
Trade prices are in Euros, unless a type error.
Prices do not include any sales tax or import duty (if applicable).
Please note that for all international orders (orders delivered outside European Union) , you may be subject to import duties and taxes, which are levied by the recipient country´s government once the product reaches your country. For all international orders, all additional charges for customs clearance, import/customs duties and taxes are payable by you (the customer/recipient). Such charges are not included in the delivery fee or purchase price of our products. We have no control over those charges and cannot determine what they may be. We are not authorised by international governments to charge import duties on their behalf. Customs duties are not always applied. Each country has its own rules for determining whether customs duties will apply. Some countries only charge customs duties if the parcel has a value over a certain amount. Based on your country´s customs rules, it is possible that your parcel will fall below that threshold level.
Customs policies vary widely between countries. You should contact your local customs office for further information. When ordering from us you are also considered the importer of the ordered product and you must comply with all laws and regulations of the country in which you are receiving the goods.
In some countries like Brazil the duties can be as high as the 60% of the total order, while in USA can be of 0%.
We will not be responsible for the payment of any customs duties under any circumstances. We are not able to offer a refund for returned goods which are returned because the customer wishes to avoid paying any customs duties imposed. When ordering from us you agree to pay any import duties which may be imposed by your country´s government.If you refuse to pay any import duties imposed cand thereby prevent delivery of your order (or if you accept delivery and then attempt to return the item(s) for a refund), you will remain liable for the purchase price of the product and you will be charged the full purchase price of the order and the shipping price together with any shipping amount incurred in the return of the goods to us and any customs duty or penalty imposed by your government.
Cost of shipping is not included in the prices of products. Xicoy will ship per the customers shipping preference as much as possible.
Normal shipping methods are FEDEX, and UPS worldwide. Airmail is posible in Europe and some other countries. All airmail orders will have the local VAT tax added, independently of country of destination.
Method of payment is Credit Card, Paypal or by bank transfer before shipment. Due at the increase of credit card fraud, we are not able to process the cards manually, you will be redirected to a safe pay site for the online payment process in a secure environment..
VAT, Taxes:
All orders shipped to European Community will be charged with the destination country sales tax TVA (IVA), except the shipments inside the European Community to companies with a valid VAT id number and registered for Intracommunitary sales. Check if your VAT Id number is authorized for Intracomunitary operations trough this web site: http://ec.europa.eu/taxation_customs/vies/vieshome.do?selectedLanguage=EN
Shipments outside European Community:
Goods exported to outside the EC are exempt of VAT. In this case the invoice will not have VAT tax added, but the invoice need to have the export documents from Spanish customs attached to certify that the goods have been sold outside EC.
This mean:
a) There is no practical posibility to generate these documents when shipment method is trough regular post (airmail). So, always that "airmail" is choosen as shipment method, the VAT will be added to the invoice.
b) FEDEX and UPS are the shipment methods that allow us to generate the apropiate export documents easily. Thus, all orders shipped outside EC trough these carriers will not have the VAT added on the invoice. As we have to supply to the Spanish customs office a original, full value invoice, always the shipment will leave with a full declared value. Not posible to ship with a declared value less than the real value, because the invoice without tax and export papers will not match.
Prices do not include any sales tax or import duty (if applicable).
Please note that for all international orders (orders delivered outside European Union) , you may be subject to import duties and taxes, which are levied by the recipient country´s government once the product reaches your country. For all international orders, all additional charges for customs clearance, import/customs duties and taxes are payable by you (the customer/recipient). Such charges are not included in the delivery fee or purchase price of our products. We have no control over those charges and cannot determine what they may be. We are not authorised by international governments to charge import duties on their behalf. Customs duties are not always applied. Each country has its own rules for determining whether customs duties will apply. Some countries only charge customs duties if the parcel has a value over a certain amount. Based on your country´s customs rules, it is possible that your parcel will fall below that threshold level.
Customs policies vary widely between countries. You should contact your local customs office for further information. When ordering from us you are also considered the importer of the ordered product and you must comply with all laws and regulations of the country in which you are receiving the goods.
In some countries like Brazil the duties can be as high as the 60% of the total order, while in USA can be of 0%.
We will not be responsible for the payment of any customs duties under any circumstances. We are not able to offer a refund for returned goods which are returned because the customer wishes to avoid paying any customs duties imposed. When ordering from us you agree to pay any import duties which may be imposed by your country´s government.If you refuse to pay any import duties imposed cand thereby prevent delivery of your order (or if you accept delivery and then attempt to return the item(s) for a refund), you will remain liable for the purchase price of the product and you will be charged the full purchase price of the order and the shipping price together with any shipping amount incurred in the return of the goods to us and any customs duty or penalty imposed by your government.
Cost of shipping is not included in the prices of products. Xicoy will ship per the customers shipping preference as much as possible.
Normal shipping methods are FEDEX, and UPS worldwide. Airmail is posible in Europe and some other countries. All airmail orders will have the local VAT tax added, independently of country of destination.
Method of payment is Credit Card, Paypal or by bank transfer before shipment. Due at the increase of credit card fraud, we are not able to process the cards manually, you will be redirected to a safe pay site for the online payment process in a secure environment..
VAT, Taxes:
All orders shipped to European Community will be charged with the destination country sales tax TVA (IVA), except the shipments inside the European Community to companies with a valid VAT id number and registered for Intracommunitary sales. Check if your VAT Id number is authorized for Intracomunitary operations trough this web site: http://ec.europa.eu/taxation_customs/vies/vieshome.do?selectedLanguage=EN
Shipments outside European Community:
Goods exported to outside the EC are exempt of VAT. In this case the invoice will not have VAT tax added, but the invoice need to have the export documents from Spanish customs attached to certify that the goods have been sold outside EC.
This mean:
a) There is no practical posibility to generate these documents when shipment method is trough regular post (airmail). So, always that "airmail" is choosen as shipment method, the VAT will be added to the invoice.
b) FEDEX and UPS are the shipment methods that allow us to generate the apropiate export documents easily. Thus, all orders shipped outside EC trough these carriers will not have the VAT added on the invoice. As we have to supply to the Spanish customs office a original, full value invoice, always the shipment will leave with a full declared value. Not posible to ship with a declared value less than the real value, because the invoice without tax and export papers will not match.
Returns:
Returns of items that are in good coditions but have been incorrectly ordered, or customer changed his mind, are subject to standard restocking fee of 15%. Xicoy will not accept returns for custom made products (special sizes, etc) that can not be resold to other customers. Shipping charges from Xicoy and to Xicoy will not be refunded in any case. See our shipping conditions for details: http://www.xicoy.com/catalog/shipping.php?language=en
