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IMPORTANT NOTICE FOR USA CUSTOMERS:

Due to the current uncertainty regarding the evolution of tariffs between the EU and the USA, we are experiencing some issues with U.S. customers who either do not understand or are unwilling to accept how these tariffs work. These customers often refuse to pay the applicable U.S. customs charges and instead choose to reverse the payment via PayPal or credit card, resulting in the shipment being abandoned at customs. This causes us considerable work and significant expenses to recover the goods.

Therefore, while this uncertainty persists, we have temporarily disabled the option to place orders through our online store for shipments to the USA. If you need anything, please feel free to contact us by email. We will be happy to assist you once we are sure the recipient understands the situation and confirms there will be no issues.

We hope this measure will be short-lived, but unfortunately, since it is beyond our control, we cannot predict when or how the matter will be resolved.

OF YOUR INTEREST...

Important Notice: Signature Required Upon Delivery

Dear Customer,

We would like to inform you that Xicoy Electronica SL requires customers to sign upon receiving their package.

You may contact the shipping company to adjust the delivery time to your availability.

However, if this presents any issues, please inform Xicoy before the package is shipped. Once the shipping label is created, the process cannot be reversed.

Thank you for your cooperation.

Best regards,

Trade prices are in Euros. The prices shown are export net prices, therefore they DO NOT include the VAT aplicable to orders shipped to European Comunity countries.

If you are based outside EU please read our trade conditions for questions related to taxes, VAT, export duties and shipments.

SHIPMENT

We ship daily trough DHL and UPS.

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BREXIT: UK Customers, please read.

Due to the changes introduced on January 1st by HMRC, we are unable to ship orders of 135GBP or less to the UK. Likewise, orders with a value greater than 135GBP will be sent VAT less.

The VAT and customs duties must be paid by the receiver to the customs authorities in the UK when the order arrives to UK soil.

Please do not place an order if you don't accept these conditions, we will not accept nor refund any order returned due at the failure of the receiver to pay the customs taxes and VAT. Read more here.